Contact information

We’d Love to Hear From You!

Whether you have a question about your order, need help with a damage claim, or just want to say hello, we’re here for you.

📧 Email: junmoloveu@gmail.com

We aim to respond to all inquiries within 3 business days.

Customer Service Hours

Monday–Friday, 9:00 AM–6:00 PM China Standard Time (GMT+8). Closed on weekends and public holidays.

For Damage Claims

If your order arrived damaged, please include the following in your email:

• Your order number

• A complete, unedited unboxing video showing the damage

• Photos of the damaged item and packaging

Business Information

Dreaming Pet Store
Wuhan, Hubei, China
Email: junmoloveu@gmail.com
Website: dreamingpetstore.com